We are proud to offer international shipping services that currently
operate in over 200 countries and islands world wide. Nothing means more to us
than bringing our customers great value and service. We will continue to grow
to meet the needs of all our customers, delivering a service beyond all
expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS
depending on the weight and size of the product. Packages shipped from our US
warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world.
However, there are some location we are unable to ship to. If you happen to be
located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped.
By purchasing our products, you consent that one or more packages may be
shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:




Business days


Business days

New Zealand

Business days

Central America, South America

Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your
tracking information. If you haven’t received tracking info within 5 days,
please contact us.

My tracking says “no information
available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking
information to update on the system. If your order was placed more than 5
business days ago and there is still no information on your tracking number,
please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our
best to help you out.